STATEMENT REGARDING OUR PRIVACY POLICY
At Parisloft Dental Center, respecting your privacy is paramount. That's why we take every measure to protect the confidentiality of the personal information you entrust to us.
Whether it's to serve you on a daily basis, when you take advantage of services offered at our dental center, or to meet our legal obligations, we need to collect, use and disclose certain personal information.
The information we collect enables us to identify you and serve you in a way that meets your expectations. It also enables us to comply with various legal and regulatory requirements.
It is our responsibility to ensure that any information collected is handled securely.
It is in this spirit that our Privacy Policy (the "Policy") has been developed and is applied within our dental center. This statement explains why and how we collect, process and protect your personal information by applying the provisions of our Policy.
Our policy is based on four key principles:
- Your consent to the collection, use and disclosure of your personal information by professionals practicing in our dental center;
- Our commitment to collecting only necessary personal information;
- Our responsibilities regarding the security and confidentiality of your personal information;
- Our transparency regarding our practices and obligations in this regard.
Obtaining your consent
What is my consent to the collection, use and disclosure of my personal information?
By giving your consent, you authorize the treating professionals and members of the clinical team to collect, use and communicate personal information about you in order to serve you and meet their legal obligations.
This consent to the collection, use and disclosure of your personal information is necessary to serve you. In general, it remains valid for as long as you are a patient at our dental center.
Can I withdraw my consent to the processing of my personal information or refuse to provide certain information?
If you decide to withdraw your consent to the collection, use and disclosure of your personal information necessary to serve you and to comply with our legal obligations, we will provide you with all the information required to explain the impact of such a decision on our provision of services.
In some cases, it may not be possible to withdraw consent at your discretion due to legal or contractual requirements.
If you do not want us to collect certain personal information, we may not be able to provide you with the services you have requested.
Limit our collection to what is necessary
What personal information is collected about me?
Information is considered personal when it concerns a natural person and makes it possible to identify him or her. This type of information is confidential.
The type of personal information we may collect varies depending on the type of customer interaction. Such information may, as the case may be, include but is not limited to:
- First and last name
- Date of birth
- Postal address
- Email address
- Phone number
- Health information
- Financial information
* If you provide us with information about another person, you must ensure that you are authorized to do so.
If you use our website, we may also collect certain information, such as your IP address, as part of your digital interactions. For more information regarding the information collected through our website and our use of cookies, please see our Online Privacy Policy.
IMPORTANT : We limit the collection of your information to what is necessary to help us serve you better.
How is my personal information collected?
We collect your personal information from three sources:
- When you request services offered in our dental center or when you communicate with us, regardless of the means of communication you use (in person in our dental center, by telephone, e-mail or, if applicable, by online chat or when you complete a survey, etc.).
- When you use services offered in our dental center.
- • When you browse our Web site or use our online services. This information may be collected via "cookies" or directly on our site or applications. For more information, please see our online Privacy Policy .
Who has access to my personal information?
Access to your information is limited to authorized professionals and personnel who require access in the course of their duties.
Professionals and clinical teams are committed to protecting the confidentiality of the personal information they need to perform their duties. In the event that we need to share your personal information with other people, we will make sure to inform you and ask for your consent, where required.
In all cases, we ensure that security measures are in place to protect the personal information we communicate.
Ensuring the security and confidentiality of your information
Is my personal information secure?
We rigorously apply a number of organizational, physical and technical security measures, such as restricting access to physical and digital files, monitoring premises and computer systems, and training staff, to protect your personal information against unauthorized access, use and disclosure, as well as against alteration, loss and theft.
How long is my personal information kept?
We retain personal information only as long as necessary for the fulfillment of the purposes for which it was collected or to comply with the minimum retention periods prescribed by the laws and regulations to which we are subject. Once the retention period has expired, we ensure that your personal information is destroyed.
Can I access or correct my personal information?
You may ask us to access or correct any personal information we hold about you that is inaccurate, incomplete or misleading. You may also do so if you wish to change any of the information we hold about you, for example, following a change in your personal situation or a change of address. It is your responsibility to contact the clinic where you receive care to update your information.
To do so, please consult the information provided in the "How to contact us" section.
How to contact us
Please direct any questions or requests concerning the handling of your personal information to the manager of the clinic where you are receiving care, or contact the person responsible for the protection of personal information directly.
The person responsible for the protection of personal information and privacy within our organization is accountable for the practices applied in our center. You can contact her at the following address: rprp@groupedentaire.com
If applicable, please include your name and contact information, the nature of your request, the name and address of the clinic where you are receiving care, the name of your treating professional or the person you have already contacted, and any other relevant information.